Privacy Policy

1. Introduction

At Cernext, we are committed to protecting the privacy and security of our clients' and users' personal information. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our web development, enterprise systems, structured cabling, and other technology services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name and contact details (email, phone, address)
• Company information (name, tax ID, industry sector)
• Billing and payment information
• Communications with our support team
• Technical information about projects and requirements

2.2 Technical Information

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and browsing time
• Cookies and similar technologies

3. Use of Information

We use your personal information to:

• Provide and improve our technology services
• Process quote requests and contracts
• Communicate about projects, updates, and technical support
• Send relevant information about our services (with your consent)
• Comply with legal and tax obligations
• Improve the user experience on our website
• Prevent fraud and ensure security

4. Sharing Information

We do not sell or rent your personal information to third parties. We may share your information only under the following circumstances:

• Service providers: With companies that help us operate our business (hosting, payment processing, analytics tools).
• Legal requirements: When necessary to comply with the law, regulations, or legal processes.
• Protection of rights: To protect our rights, property, or security, or those of our clients.
• With your consent: In any other situation with your explicit authorization.

5. Information Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS)
• Access controls and authentication
• Regular monitoring of security systems
• Staff training in data protection
• Regular backups

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Data from completed projects is kept in accordance with applicable legal and contractual requirements.

7. Your Rights

In accordance with Peru's Personal Data Protection Law (Law No. 29733), you have the right to:

• Access: Request information about the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Cancellation: Request the deletion of your personal data.
• Objection: Object to the processing of your data for certain purposes.
• Withdrawal: Withdraw your consent at any time.

To exercise these rights, you can reach us through the channels listed in section 11 (Contact).

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device. You can configure your browser to reject cookies, although this may affect the functionality of the site.

9. Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The date of the last update is indicated at the top of this document. We will notify you of significant changes through our website or by email.

11. Contact

If you have questions, concerns, or requests related to this Privacy Policy, you can contact us:

Cernext · Technology Solutions

12. Consent

By using our services and providing your personal information, you accept the terms of this Privacy Policy and consent to the processing of your personal data as described herein.