CUSTOM CRM SYSTEMS FOR BUSINESSES IN PERU
A CRM built around how your team actually sells, not how a generic template assumes you sell. Centralize customers, automate follow-up, and stop losing deals in a shared spreadsheet.
We respond in minutes. No pushy sales.
What a CRM is, and when your company actually needs one
A CRM (Customer Relationship Management system) is where the whole customer relationship lives: who got in touch, what you quoted, where the conversation stalled, and when to follow up. Without one, that context is scattered across WhatsApp, email, notebooks and each salesperson's memory — and it walks out the door when they do.
The signal is usually simple: if your team sells well but cannot tell you how many opportunities are open or which ones went cold, that is not an effort problem. It is a systems problem.
We map your real sales process, not the one in the handbook.
We design the pipeline, fields and permissions your team will actually use.
We build it, migrate your existing data and connect your channels.
We train the team and adjust based on how they really use it.
Does your team sell well but lose the follow-up?
Get a free consultationSigns your customer management has hit its limit
"We quoted and never found out what happened"
Without structured follow-up, most quotes die of silence rather than price. The customer never said no — nobody asked again.
"Every rep keeps their own spreadsheet"
When information lives in personal files, you cannot see the full picture or reassign accounts without losing context.
"A rep left and took the contacts with them"
Your customer base is a company asset. If it lives on one person's phone, it is not yours.
"I don't know which channel brings the best customers"
Without recording where each opportunity came from, ad spend gets decided on intuition instead of evidence.
Sound familiar?
Let's talk about your situation — for free.
What a Cernext-built CRM includes
Configurable Sales Pipeline
Stages, probabilities and rules shaped around how your customers actually buy, with a drag-and-drop board view.
Single Customer Record
The full history in one place: contacts, quotes, calls, documents and internal notes.
WhatsApp & Email Integration
Conversations log themselves against the customer record. Nobody has to copy and paste anything.
Reporting & Sales Forecasting
What is in the pipeline, what will close this month, and which rep needs support — updated instantly.
Automated Tasks & Reminders
The system flags when follow-up is due, so no opportunity goes cold because someone forgot.
Roles & Team Permissions
Everyone sees what they should. Management sees everything; each rep sees their own book.
Ready to start? Request your quote now.
Request a quoteFrom first conversation to delivery, in 15 days
- Day 0 · < 2 hrs
You write in
We reply with 3 concrete questions over WhatsApp. No 5-field forms.
- Day 1
Locked-in price
You get scope and price in writing. If it's not a fit, it ends there — no chasing.
- Days 2–12
We build
Watch progress on a live link. Two rounds of changes included.
- Day 15
Live + measurement
We launch with analytics and lead capture set up. We show you how to read the numbers.
In depthThe full technical detail, why we work this way, and what sets us apart
Why a custom CRM instead of a generic subscription
It adapts to you, not the reverse
Off-the-shelf platforms make you reshape your process to fit their software. Here the software fits your process.
No per-seat cost
Subscriptions charge for every person you add. A system you own is paid for once and grows with you without multiplying the bill.
Integrated with what you already run
We connect it to your invoicing, your website, your WhatsApp and your current spreadsheets through APIs.
Training included
A CRM the team ignores is an expense. We train your reps until they genuinely adopt it.
Real support, in your hours
You talk directly to the team that built your system, in your language and your time zone.
Also need to control inventory, purchasing and finance?
A CRM organizes your sales. If the mess also lives in the warehouse, purchasing or accounting, what you need is an ERP — and we can build both as one system.
See custom ERP systemsFrequently asked questions about CRM
A custom CRM starts at S/ 5,000 for a system with a sales pipeline, customer records and core reporting. The final price depends on how many integrations you need (WhatsApp, invoicing, website) and how complex your business rules are. You get a fixed quote before we start, with no hidden costs.
A working CRM typically ships in 6 to 10 weeks: 1-2 weeks analysing your sales process, 4-6 weeks of development, and 1-2 weeks of data migration, testing and training. We deliver in increments, so you see working software from week three.
It depends, and we will say so plainly: if your sales process is standard and your team is small, an existing platform may be enough and faster to start. A custom CRM makes sense when your process has quirks the platforms do not accommodate, when per-seat cost becomes significant as you grow, or when you need deep integration with your own systems. In the free consultation we tell you which path fits — even when the answer is that you do not need us.
Yes. Migration from Excel, Google Sheets or another CRM is included in the implementation. We clean duplicates, normalize phone and email formats, and validate everything with you before loading. Nothing is lost in the process.
Yes, through the official WhatsApp Business API. Conversations are logged automatically against the customer record and your team can reply from inside the CRM without switching apps. We can also add AI-powered auto-replies to qualify leads outside working hours.
You do. At project close we hand over the source code and the database, and the system is hosted wherever you choose. You are not locked into us to keep operating, and you do not pay rent on something you already bought.
More questions? Write to us — no commitment.
Talk to a specialistFix your sales process before the next opportunity goes cold
We respond in minutes. No pushy sales.